Appointment and Scheduling Platform
A multi-location scheduling platform designed to reduce manual booking work and improve calendar visibility.
Overview
The platform was designed for service businesses that manage appointments across multiple staff members and locations. The goal was to replace fragmented spreadsheets and phone-based scheduling with a single, reliable system.
Challenge
Teams struggled with double bookings, last-minute changes, and limited visibility into staff availability. Clients had no self-service option for rescheduling.
Approach
We built a Laravel backend with role-based access, real-time availability rules, and automated email reminders. An admin dashboard allows staff to override schedules when needed.
Key Features
Online booking, staff calendar management, buffer times between appointments, timezone-aware scheduling, and notification workflows for confirmations and reminders.
Outcome
Designed to reduce manual scheduling work, minimize booking conflicts, and give clients a straightforward self-service experience.
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