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SaaS Operations Dashboard
SaaS

SaaS Operations Dashboard

An internal operations dashboard for SaaS teams to monitor subscriptions, usage, and support activity.

  • Dashboard
  • Subscriptions
  • Analytics

Overview

A centralized dashboard for a SaaS product team to monitor customer accounts, subscription status, and product usage signals.

Challenge

Data lived across billing, support, and product analytics tools. Teams lacked a single view when responding to customer issues.

Approach

We integrated billing webhooks, product usage events, and support ticket metadata into a unified Laravel admin interface with role-based access.

Key Features

Account overview, subscription and plan details, usage summaries, activity timeline, and quick links to support context.

Outcome

Designed to help SaaS operations and support teams work from a shared, up-to-date view of each customer account.

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